mobile compliant Archives | waveSpawn Marketing

August 28, 2014

Should you develop a responsive website or a native mobile application?

Mobile App Developer Many businesses will admit they need a better mobile presence. The question then becomes – how to best offer that mobile experience? Will a responsive website be sufficient or should you consider a native mobile application?

The basic question any business owner needs to ask himself is, “Do I really need a mobile app?” If you’re a dental office who primarily interacts via in-person consultations or over the phone, then no, you probably do not need a mobile app. The same is true for a restaurant owner with one or two locations.

If you have a physical location, your responsive site could leverage GPS and integrate with maps to quickly display directions. It means that phone numbers are click to call. It means that buttons and text entry fields are touch-friendly.

Responsive websites can be a great solution for smaller businesses looking to move into mobile. Responsive websites are generally less expensive and easier to maintain than a mobile app. There are many content management systems (CMS) that enable administrators to upgrade software and make edits to both the desktop website as well as the mobile or responsive site.

Mobile applications are versioned to be optimized for each platform and display size. For example, the display on iOS, Android and Windows devices are not exactly the same. The screen proportions vary as do the display behaviors. Furthermore, smartphones (such as an iPhone) generally have lower resolution screens than tablets (such as an iPad 3). To accommodate for various screen resolutions, developers have app versions that will display the appropriate graphics. On future upgrades, all app versions should be updated and published to keep consistent.

Mobile apps can be a robust solution for payment systems, user logins, customer service tools, customer loyalty programs, parts or inventory look-up, etc. There are many situations in which a responsive website will not replace a native mobile app. If you have questions or would like to discuss a potential project, please feel free to contact us.

May 18, 2011

Social Trends – Mobile Marketing and Deal Sites

As the social media landscape continues to form, new marketing opportunities and trends are becoming visible. Here are a couple of statistics and trends which are continuing to grow and may be helpful for your business.

Consumers are continuing to go mobile through the increase in smart phone users and tablet device sales (iPad, PlayBook, etc). A recent study showed that almost 50% of mobile subscribers are using smart phones. This means a growing number of consumers have access to browse the Internet, access mobile apps, downloaded content, or text messaging. If the growth rate continues at this pace, it would lead to about 142 million smart phone users by 2012. This is really opening up a whole new opportunity to reach prospects and customers in new ways. Since consumers are taking these smart phones and tablets in place of laptops, companies should make every effort to ensure – at minimum – they have mobile compliant websites.

Many businesses are developing mobile applications. They are leveraging some of the GPS technology that exists through services such as foursquare and Facebook places to implement loyalty programs. It’s a relatively low-cost way to identify and reward good customers – as well as exposing your business to new audiences. There are a number of ways to integrate mobile marketing with traditional and social media marketing to maximize the effectiveness.

Another current trend is with social deal sites. We are seeing an increasing number of daily discount offerings from Groupon, Living Social, Huge Daily Deals, etc. A lot of these present great opportunities to market, especially for small businesses with a regional focus. They can create a significant amount of targeted exposure, but you really need to do a cost analysis to make sure it’s effective for your business model. Even if it’s at a break-even point, you could open up yourself to new customers, new prospects, and more importantly – repeat business. The good news is the ROI, return on investment, is relatively easy to measure because the numbers speak for themselves.